Contact Us

Have a question about a sweepstakes casino review, spotted something that needs a second look, or want to talk to us about a partnership? This page explains what we can help with, what we can't, and the fastest way to get an answer.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to players in the {{ country }}. We're not an operator, we don't run any of the platforms listed on this site, and we can't access anyone's player account. With that in mind, we're happy to hear from readers on topics such as:

• Questions about how our editorial ratings for sites like Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree or Crash Duel were reached
• Corrections — if a welcome offer, eligible-state list, or redemption detail on this site is out of date
• Suggestions for a sweepstakes casino you think deserves a review
• General feedback on the site, our comparison tables, or how we explain the Gold Coin and Sweepstakes Coin model
• Advertising, partnership, or data-licensing enquiries

What we can't help with

Because we don't operate any of the platforms we review, we're not able to resolve account-specific issues. If your question involves any of the following, you'll need to contact the operator directly through their own support channel:

• Deposits, withdrawals, or a stalled prize redemption on a specific site
• Identity verification (KYC) requests or document uploads
• Account logins, password resets, or account closure
• Disputes over a promotional offer, bonus terms, or a coin balance

Each operator's own site has a support or help section — that's the quickest route to a resolution, since they're the only ones with access to your account.

Before you write in about a specific offer

Welcome offers, Gold Coin packages, and free Sweepstakes Coin amounts change fairly often, and eligibility can vary by state. If your message is about a discrepancy between what we've published and what you see on an operator's site, it helps to include:

1. The name of the platform (from the options listed on this site)
2. The page or section where you spotted the difference
3. What you saw on the operator's own site or terms page, with a date if possible

This lets us verify the detail against the operator's current terms rather than relying on memory or an old screenshot.

A note on how this site works

Sweepstakes Casinos may earn a commission when a reader clicks through to a listed platform, and some of the operators shown here are commercial partners. That relationship never decides how a site is ranked or reviewed — ratings are based on our own editorial research into offers, game libraries, and redemption terms, not on who pays for placement. If you're weighing up options before contacting us, our Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed page and About Us page cover our approach and process in more depth.

Legal and eligibility questions

We get a steady stream of messages asking whether a particular sweepstakes casino is "legal" in a specific state, or whether someone under 21 can play. We can point you to general information, but we don't give legal advice, and we won't tell a reader that a platform is definitely permitted where they live — availability varies by state, some jurisdictions restrict or prohibit this model entirely, and the rules change. The right step is always to check the operator's own eligible-states list and terms and conditions, and to confirm the minimum age (18 or 21, depending on the platform and state) before creating an account. Our Responsible Gambling page has more on playing within your means, and our Terms and Conditions page sets out how we use and present information on this site.

Getting a response

We read every message that comes in, but we're a small editorial team, so replies aren't instant — especially for research-heavy questions about a specific operator's redemption thresholds or payment methods. Keeping your message specific (which site, which page, what you found) is the single biggest factor in getting a useful answer quickly rather than a generic one.